0800 735 1110

0044 1534 495000

FAQs

What's included?

Our special inclusive Jersey rates include the following:

  • CDW Collision damage waiver (Excess will apply depending on the group of car booked)
  • Unlimited mileage
  • Airport Service
  • Island map
  • Driver's guide
  • Tourism information wallet
  • Tourism information wallet
What's not included?

Additional services and rates

  • Infant Seats 0 - 13kg: £3.00 per day
  • Baby seats 9 - 36 kg: £3.00 per day
  • Booster seats 15 - 36 kg: £1.00 per day
  • Additional driver(s)- £3.00 Per Day Per Driver
  • Excess waiver - Vechicle Excess will apply unless puchasing Super CDW
  • Fuel - We supply every car with a quarter tank of fuel. This can be paid for in advance, in which case you can return the vechile with an empty tank. Alterntiavely, if the fuel is not pre-paid then you must return the car with a quarter tank of fuel.
Should I take out Cancellation Protection when booking?

Cancellation Protection is available for just £2.00 per day. If you purchase Cancellation Protection at time of booking and you are unable to honour your booking prior to the collection date, Avis Jersey will refund all charges except the cancellation protection portion.

Without Cancellation Protection, the following refunds will apply:

  • 28 days before start date of hire 50% refund
  • 7-28 days before start date of hire 25% refund
  • 0-7 days before start date of hire No refund
  • No refunds will be given for rentals ended early, late collections, no shows or cancellations made after the rental start date even if Cancellation Protection has been purchased.
What's the maximum period of rental?

There is no minimum or maximum rental period. Rental periods of less than 24 hours are charged at the applicable 1 day rate.

If you wish to extend the rental period after collection of the car, or if you return the car late, you will be charged the relevant rate

What are the age restrictions?

The mimimum age to hire a car is 20 years old. For MPV and sports cars the minimum age is 23 years old. All drivers must have held a full driving license for a mimimum of 12 months.

The maximum age for all cars is 80 years old.

Are fuel charges included?

Fuel charges are not included in our inclusive rates. All vehicles are supplied with quarter of a tank of fuel. This can be pre-paid via our website.

Will I get my choice of vehicle?

Whilst we note your preference of vehicle type which we will endeavour to supply we cannot guarantee a particular make or model of car. You may be given an alternative similar or upgrade car at no extra cost.

Will I need to bring my driving licence?

To hire a car in Jersey it is imperative that you remember to bring your original driving licence. If you have any serious endorsements on your licence this may affect your right to hire and therefore we suggest that you advise us in advance.

Can I take the vehicle off the island?

It is not possible to take any rental vehicle off the island, they can only be used in Jersey.

What if I need a pick up or drop off outside of your office hours?

Please call us on 0800 7351110 with your requirements and we'll do our very best to accommodate you.

What are your opening hours?

The Avis office is open from 08.00 to 21.00 during the summer and 08.00 to 19.00 during the winter. Our winter opening hours are operational from 01/11/2017 to 31/03/2018.

We are closed Christmas Day, Boxing Day and New Years Day.