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Reservation Terms and Conditions

Age Limits

The mimimum age to hire a car is 20 years old. For MPV and sports cars the minimum age is 23 years old. All drivers must have held a full driving license for a mimimum of 12 months.

The maximum age for all cars is 80 years old.

Drivers Licence

Renters and additional drivers must have held a full driving licence for a minimum of 12 months.

UK residents must provide a UK licence - an international licence is not acceptable. It is a legal requirement for any non-UK citizen to obtain a UK licence if they are driving in the UK for a period exceeding three months.

New two part UK licences - Customers must present both parts of the new two part UK drivers licence at time of rental. (old style UK licence still accepted).

If just the photo ID part of the driving licence is shown then Avis reserve the right to charge £5.00 to contact the DVLA to ensure that the customer is entitled to drive. This service is subject to DVLA opening hours.

An international driving licence is required if the renter or additional driver's licence is of non-roman alphabet (e.g. Japanese).

All Jersey residents hiring vehicles must provide the correct driving licence from the correct authority. Licences produced which are deemed to be outside the local laws will be refused. Jersey residents may be asked to produce a fully comprehensive insurance cover note to hire certain vehicles.


We are able to arrange deliveries to hotels with safe car parks. Please contact to arrange a convenient delivery time.

Unfortunately we are unable to deliver to private addresses.


Cancellation Protection is available for just £2 per day of the hire period. If you purchase Cancellation Protection at time of booking and you are unable to honour your booking prior to the collection date, Avis Jersey will refund all charges except the cancellation protection portion.  

Without Cancellation Protection, the following refunds will apply:

28 days before start date of hire - 50% refund

7-28 days before start date of hire - 25% refund

0-7 days before start date of hire - No refund

No refunds will be given for rentals ended early, late collections, no shows or cancellations made after the rental start date even if Cancellation Protection has been purchased.

Credit Cards

A credit card from a major credit card company will be required for security when renting our vehicle. Avis Jersey does not charge credit card fees.

Additional Driver

If others plan to drive the car, they must be present at time of rental to be added to the rental agreement, subject to presenting a full driver's licence that has been held for at least one year. There will be charge of £3.00 per day to cover each additional driver for the duration of the rental.


When you book an Avis rental car in Jersey the price you are quoted includes, by law, the basic insurance needed should you be involved in an accident. This includes legal liability, third party and public liability insurance.

In addition, the rental rates shown also INCLUDE theft protection and collision damage waiver (CDW) with a reduced excess. When CDW is not required please contact us for rates.

You can check your excess amount and choose an 'excess waiver' to suit your booked car at time of reserving your car or upon collecting your vehicle.

All Avis Jersey rental cars are insured under Polar Cars Ltd's policy in accordance with Jersey Law.

Excess Explained

Each hirer is responsible for damage that occurs to the vehicle whilst on hire to them up to an amount. This amount is called the excess.

You may purchase Super CDW which will waiver this excess to Zero. The hirer will then NOT be liable for damages to the vehicle. If you purchase ‘Super CDW’ from our website or Polar Cars Ltd at check-out we will not require any further payments for damage. If you purchase waiver products from third parties then you will still remain liable for damage costs with us. It will be your responsibility to claim these damages from the waiver supplier.

Local Government taxes, duties and fees.

The Avis Jersey website includes all registration and license fees.

Jersey GST (Goods and Service Tax) will be added to your reservation at completion.


Additional Equipment

We hold a range of baby and booster seats which can be reserved when you make your reservation.


Fuel charges are not included in our inclusive rates. All vehicles are supplied with quarter of a tank of fuel. This can be pre-paid via our website.

Parking / Traffic offences

The renter must pay the appropriate authority all fines and court costs for parking and traffic offences ( including clamping ). If not, the renter will be liable for a reasonable administration charge when Avis has to deal with these offences.


Leaving Jersey

Hire cars are not permitted to leave the island.


Questions or Concerns

Should you have any queries on any of the above terms and conditions then please contact us directly.